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Working With My Virtual Assistant

MILES ADVISORY GROUP, INC. EAHELP LOGOWhen I did my productivity posts (part 1 | part 2), several folks asked about why and how I work with a “virtual assistant.” Michael Hyatt has addressed these questions in numerous helpful blogposts, so I don’t feel it necessary to repeat everything he said here. However, I’d like to explain my experience with a virtual assistant and how we have developed a workflow together over the past year.

Is Getting a Virtual Assistant Right for You?

Admittedly, I’m going to speak from personal experience here, but here are some ways to determine if perhaps a virtual assistant is right for you.

  1. Are you doing too much work to maintain previous success without margin to move forward? Are devoting very little time to doing what only you can do and spending the majority of your time doing tasks other competent assistants could do?
  2. Are you looking for a highly trained assistant but cannot afford to pay someone 20+ hours a week?
  3. Are you leading a start-up organization or new church, needing additional help, but don’t want to spend the time and money to set things up in-house (space, equipment, taxes, insurance, etc.)?
  4. Does your work flow include a varied method for communication and collaboration, online and offline?

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Why I’m Grateful for My “Virtual Assistant”

MILES ADVISORY GROUP, INC. EAHELP LOGOI have always been a stickler about how things are done. My drilled me as a young man how to do work with excellence, even if it was cleaning toilets or washing cars. Couple that with a high level of earnestness and passion, and it is very tempting for me to do the work that needs to be done all by myself out of fear that it won’t be done “the right way.” I imagine some of you know what I’m talking about.

About this time last year, I recognized that leading two start-ups along with pastoring part-time was requiring me to do so much work to maintain, there was no way I was going to be able to move forward unless something changed. It was either do less work (remove some things off the plate) or learn to work smarter. Not having an assistant for four years had me doing a lot of work that others could be doing (at least 80%) with little to no time to be doing the work that only I could do. That’s a recipe for burning out and stalling out at the same time!

By this time last year, I had been reading about getting a  “virtual assistant” through Michael Hyatt’s blog for several months and wanted to explore it further. I inquired with a couple of guys who had a virtual assistant and came away with strong affirmation that I should pursue this myself. The company that was unanimously recommended to me was EAHelp from Miles Advisory Group (MAG). Check out this introductory video they produced:

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My Productivity Tools and Apps [Part 1]

Recently, I asked folks in my social networks about their favorite productivity tools and apps. Instead of mentioning mine, I decided to go with this post, which I’ve been meaning to write for some time. I do not consider myself a productivity expert, but I do like working hard and smart at the same time.

So how do I get things done? Here are my primary productivity tools and apps, meaning I use these on a daily basis. Note: there are others I’m exploring, and this list is likely to will change in the future. However, here’s the list as it stands at this moment.

Tools & Apps I Use on a Daily Basis

Dropbox - BlogDropbox – I started using Dropbox several years ago and have loved the ability to share files with dozens of people. I have used it in various ways, from working with teams, to sharing images from mission trips, to providing public folders for folks interested in my research and writing. Most recently, I decided to make Dropbox my primary file storage and management center, meaning I now save very little (if anything) on my laptop anymore. By saving everything to my Dropbox, I can access the files from my iPad and iPhone at any time. Lastly, I use Dropbox to back up photos from my D-SLR as well as iPhone, providing a centralized storage place for all my images.

basecamp - blogBasecamp – The majority of my work is decentralized, so collaboration is key. The best collaboration tool I’ve used is Basecamp, which allows me to manage 10 projects at a time (I currently manage six). I get a daily briefing on all activity, and Basecamp centralizes discussion threads, task lists (with delegation assignments and deadlines), file uploading, and project scheduling. I’ve used Basecamp for everything including launching a website to planning conferences to starting group blogs to organizing mission trips. AND, most recently, Basecamp launched their own iOS app, bringing all this collaboration goodness to the iPhone and iPad.

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Observations on the Marks and Mission of the Church

Marks and Mission

Let me begin by saying that I’m a big advocate of both the marks and the mission of the church. In fact, I want to believe we all are. But what I have observed in evangelical life is that those who emphasize the marks of a healthy church are often (not always) weak on the mission, and those who emphasize the mission of the church are often (not always) weak on the marks of a true church.

As I have argued earlier, the marks and mission are not in opposition to one another. Jesus is both the builder (mission) of the church as well as the perfector (marks) of the church. I want to pursue genuine biblical health that will, by virtue of being healthy, be growing and bearing fruit. I also want to pursue fruitfulness that is consistent and a consequence of faithfulness to God’s Word. As Tim Keller puts it, we should evangelize as we edify and edify as we evangelize. Churches should be comprised of disciples of Jesus who have a simultaneous pursuit of God (holiness) and pursuit of man (mission), and these two should not be divorced from one another. Jesus calls us to follow Him (marks of a true disciple), and He will make us fishers of men (mission of a true disciple).

Indeed, when one comes to think about discipleship in relationship to the marks and mission, it is compelling to see how disciple-making merges the two together. What is the mark of a true disciple? Christ-likeness (increasing conformity into His image). What is the mission of a true disciple? To make more disciples of Jesus (by the power of His Spirit and instrumentality of His Word). What kind of new disciples are we seeking to make? True disciples who bear the marks of a genuine, devoted follower of Jesus. It stands to reason then, that a biblical church bearing true marks of health, will consist of disciples not only becoming like Christ but also being used by Christ in His mission.

What troubles me is that often times churches who seek to emphasize numerical growth are very loosely connected or concerned with the marks of a true church. Theology and ecclesiology is reduced to a tool in the pragmatist belt, to be used like a spare tire in cases of emergency, rather than the engine that drives the vehicle. Because the goal is growth, whatever means to secure that goal is deemed appropriate (I think you will see a good bit of this, by the way, in how churches treat Easter).

On the other hand, often times churches who seek biblical depth and health are loosely connected or concerned about the mission of the church. Evangelism, disciple-making, and church planting are not cultivated and celebrated as central to the life and focus of the church. Whereas intentionality exists in expository preaching and the membership process, there is not as much intentionality when it comes to missional engagement and the discipleship process. Because the goal is health, churches can feel justified with missional atrophy so long as the church is valuing purity.

If we believe in the mission, then we must care deeply about ecclesiology, so that we know what God considers to be a church and how it is to be governed. If we believe in a true church, then we must care deeply about mission so that true churches serve the purpose for which we exist in the world. I want both, but I admit that I feel the tension and the breakdown that exists in the evangelical world.

I want to be careful here not to make broad generalizations and stereotype every church that exists. Bear with me as I simply try to elaborate on an observation that I hope will generate substantive discussion and even more importantly, a learning experience so that we as practitioners can have a healthy and robust praxis in our respective local churches.

Am I missing it here? Are my observations off base? What are your thoughts?

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Life is too short to be in a hurry

hurry-manFor the past several weeks, I’ve been reflecting on living a hurried life. I become convicted of patterns and pursuits counterproductive to the mission to make disciples. The rhythm of society these days seems to be so out of step with the cadence Jesus set out for his disciples. Here is the Savior of the world, the Author of time, never in a hurry in accomplishing the most life-changing, history-shaping mission the world has ever known.

Someone in a hurry makes an idol out of time. They allow the present to be dictated by the future. Lusting after not-yet moments, we deprive ourselves from the already present moments when we are called to love. Skillful living is making most of the time through a redemptive lifestyle, and ironically, making the most of time does not come by hurrying up but by slowing down.

One of the great hindrances to life on mission is being in a hurry. Have you noticed how impossible it is for a hurried person to love someone? They may be physically present, but they are mentally distant. They may give you lip service, but their hearts are far from you. Don’t get me wrong. There are good intentions with being in a hurry. I want to get things done. I love being productive. But when the product takes precedence over people, then my usefulness ironically makes me unproductive for the mission. Even worse, I begin to treat people like product rather than objects of my affection–to listen, to learn, to love. All those things that takes time–things that the absence of margin and presence of hurry rob us from experiencing as we controlled by a rhythm of life that takes the life out of us.

Disciples of Jesus cannot be controlled by time or enamored by the future. Idolizing time breeds unbelief in Jesus, who is the Alpha and Omega, the beginning and the end. When we are set free to slow down, we can calibrate our lives according to the cadence of the kingdom. One of the simplest ways of being out of step with the world is not living to keep up with it. I am not advocating a life of laziness but rather a pursuit of presence. It’s a perseverance in abiding, not a fleeing for fleeting moments.

Truly, Jesus’ yoke is easy inasmuch as Jesus is not in a hurry. My yoke is hard because the burdens I create are heavy. I’m learning the joyful consequences of preferring Jesus’ yoke over mine. And when His joy is mine, I find that His glory shines in the very places and among the faces of people I’m privileged to love and give my life away. So Lord, let me live on mission so that when the Spirit calls me to make much of Jesus, I can genuinely respond with “present.”

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Developing a Communication Strategy Online and Offline

CommunicationI’ve been in a situation in life here lately where it has been necessary to develop a communication strategy online and offline. In the past, I have not given much thought to how I communicate with other people. Now leading a resourcing network for church planting, a missions collective for Haiti, and pastoring a church–I have come to really appreciate effective and thoughtful communication.  Here’s basically what I’m learning to do.

There are three levels of communication I have with people on a regular basis. The first level is the micro level. That’s the daily chatter and conversation about details, requests, etc. Typically, this level of communication does not need to be recorded or archived. Rather, it is communication for quick and immediate response in the rhythm of the workday. The second level is the mono level. That’s the one-on-one communication about actionable matters of various levels of significance. Typically, this kind of correspondence has requests that need to be filled, questions to be answered, plans to be executed, etc., and therefore archiving and retrieving such correspondence is helpful if not necessary. The third level is the multi level. That’s the communication with multiple people in the collaboration process. On this level, you are taking in feedback and interaction from several sources at one time in one setting.

These three levels are worked out through different platforms/formats whether offline and online.

Communication StrategyFor offline communication on a micro level, I rely on text messaging. At this level, communication does not warrant a phone call or lengthy communication. It is intended for immediate feedback. On a mono level offline, I rely on telephone calls. The difference between the two levels are significant, because if something requires a phone call to be addressed is attempted to be covered via text, a lot of time is wasted in the process. However, if you care constantly calling someone about something that can be addressed over a text, that can create a frustrating work experience. You have to make judgments between the two and have operating agreements with your team. On the multi level offline, there’s scheduled meetings. These are structured times of collaborating with multiple people with a set agenda (talking points).

For online communication on a micro level, I rely on instant messaging (via Gmail) and direct messaging (via Twitter). I almost always have at least 2-3 IM tabs at the bottom of my Gmail with ongoing chatter about little matters that need immediate attention (changes, scheduling, updates, etc.). My online mono level is email. Again, like offline communication, this can be problematic. I don’t want a cluttered up inbox of emails that could have been instant messages or group emails that so often are strung around with the infamous “reply all” option on matters I’m often tangentially involved in. Emails can be a horrible medium for collaborative communication, which leads to the multi level online, namely video conferencing. If I am meeting with more than one person online, then I use Skype, Google Hangout, ooVoo, or GoToMeeting to forward projects, plan events/trips, discuss initiatives, etc.

For some time, I had been operating like this without fully recognizing it. Now that I see it, it has become all the more clear in learning to communicate better using formats/platforms appropriate to the level of correspondence. In my case, I work in a highly decentralized environment where online communication is 65% and offline communication is 35%. It may be the opposite (or some other breakdown) for you. Either way, know where you communicate most often and how you proceed to do so in the future may prove very beneficial down the road.

Have you developed a communication strategy for online or offline? What have you found that works best for you and those you work with? I’d love to get your thoughts on this.

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I Am a Great Witness…of Lesser Things

Bearing WitnessWe are hard-wired to talk to other people about what impresses us the most. Unfortunately, too often our conversation indicates we are far too easily impressed by trivial things.

I have two toddler boys (aged 3 and 5) who love to share with me exciting happenings in their little world. My three-year old, for instance will come running into my office out of breath, telling me of his first successful attempt of buttoning up his own pants. My five-year old is learning to read and cannot wait to share with me the new words he has learned to spell. Those regular occurrences remind me that from our earliest years of talking, we were made to bear witness to others about what makes the biggest impression on us.

I must confess that I am a great witness of lesser things. I find it rather natural for me to talk with others about things like college football dynasty like Alabama football, or the latest political controversy, or the most interesting moment that recently occurred in my life. We want to have something to say, something to contribute to the lives of others around us, and in the end, the offerings of our daily witness have less weight and significance than we bill them to be in our conversation.

God has made me to be a witness of the biggest drama in all of history. The event that interprets history and delineates time is meant to explode off my lips. Nothing is to be more profoundly impacting for the purpose of natural overflowing than a bloody cross, empty tomb, and occupied throne. The scandal of the cross, the innocent for the guilty, the righteous for the unrighteous, the perfect Son for the rebellious traitor, the sacrifice for the scoffer–this scandal should sober my senses, awaken my affections, and transfix my thoughts that I am stunned by the greatness of such grace. Nothing in the world should get me sweetly talking like Him who remained silent and drank the bitter cup of God’s wrath for me.

Tragically, I find myself far too easily impressed with lesser things. I bear witness of things that cannot satisfy, of idols that cannot save, of moments that are quickly forgotten. I want my words and witness to count for the biggest event in all of history performed by the greatest person who ever lived.  I am not as impressed in the law-fulfilling life of Jesus as I should be. I am far more gospel inoculated than I admit. I am not as awakened to the majesty of sovereign mercy in the sacrificial death fo Jesus. I suffer more from gospel amnesia than I realize. And I am not conscious of the fact that Jesus right now has all authority over all things in heaven and earth, including ever person I will ever encounter and every heart He has yet to conquer through the gospel. And yet I am succeeding in bearing witness in matters that do not matter in the scales of eternity.

When I behold the majestic mountaintops, the expanse of the wide oceans, the enormity of the universe, I am daily reminded I was made to speak of awesome realities. But nothing is more awesome than sins forgiven, washed in blood, nailed to the cross, taking away all condemnation and curse! Nothing is more awesome than divine favor and acceptance that comes from being dressed in the righteousness of Jesus, hidden in His embrace, and loved because of His merits. Nothing is more awesome than fellowship with the Father who is for me, the Son who is with me, and Holy Spirit who is in me. I was made to tell the world of this. To bear witness of His majesty and mercy, of His greatness and grace, of His unapproachable light and never-ending love.

I am a witness. You are witness. The question is what are we witnesses of? What is making the biggest impression and evoking the great commentary and reaction? I am, you are, made to bear witness of glory. Not just any glory. The glory of God in the face of Jesus Christ. Let’s behold Him with fresh eyes of faith, and then respond with Spirit-led, grace-laced, jaw-dropping, life-transforming testimony of the beauty and power of King Jesus.

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Dying Regrets and New Year Reflections

regrets-authurmillerEarlier this year, The Guardian reported about Bonnie Ware, a palliative nurse, who had spent 12 years documenting the last words and dying regrets of those under her care (which eventually resulted in a book). Ware said that people at the end of their lives have “phenomenal clarity of vision,” and therefore we should consider what we might learn from their wisdom.

Ware listed the top 5 regrets (most commonly mentioned) of those on their deathbed. At the end of each regret listed by Bonnie Ware, I share a prayerful reflection about this upcoming New Year.

Regret 1: “I wish I’d had the courage to live a life true to myself, not the life others expected of me.”

“This was the most common regret of all. When people realise that their life is almost over and look back clearly on it, it is easy to see how many dreams have gone unfulfilled. Most people had not honoured even a half of their dreams and had to die knowing that it was due to choices they had made, or not made. Health brings a freedom very few realise, until they no longer have it.”

Reflection: Father, allow me to experience the freedom that comes from your unconditional acceptance of me through the finished work of your Son. Give me grace to live out courageously the true life I have in him, not a life dictated by the approval of others. Help me to see the most useful allocation of this life comes when I have nothing to gain or lose from others because all that I have or ever will need rests securely and satisfyingly in You.

Regret 2: “I wish I hadn’t worked so hard.”

“This came from every male patient that I nursed. They missed their children’s youth and their partner’s companionship. Women also spoke of this regret, but as most were from an older generation, many of the female patients had not been breadwinners. All of the men I nursed deeply regretted spending so much of their lives on the treadmill of a work existence.”

Reflection: Father, deliver me from the idolatry of performance from the need to treat what I do as a functional savior and god-replacement as self-salvation projects of which I am tempted to create. Help me to give my loved ones undistracted devotion with a passion for being present–mind, heart, and will. Give me an eternal perspective to prioritize what matters most, and pattern my life accordingly. Let my enjoyment of those I love be the horizontal outworking of my enjoyment of You.

Regret 3: “I wish I’d had the courage to express my feelings.”

“Many people suppressed their feelings in order to keep peace with others. As a result, they settled for a mediocre existence and never became who they were truly capable of becoming. Many developed illnesses relating to the bitterness and resentment they carried as a result.”

Reflection: Father, you have loved me with an everlasting,undying love – a love demonstrated and displayed with magnificence and might. I ask for the strength of Your love to be shed in my heart through the Holy Spirit so that my affections may run deep and wide without the handicap of indifference or ambivalence. Oh that I may have a pathos that  burns with holy fire and melts all bitterness and breaks down every barrier to loving well. Make me a peacemaker, pursuing forgiveness as You have forgiven me.

Regret 4: “I wish I had stayed in touch with my friends.”

“Often they would not truly realise the full benefits of old friends until their dying weeks and it was not always possible to track them down. Many had become so caught up in their own lives that they had let golden friendships slip by over the years. There were many deep regrets about not giving friendships the time and effort that they deserved. Everyone misses their friends when they are dying.”

Reflection: Triune God, You have forever dwelt in community, and yet because of sin, so many times I am content to live with superficial if not severed relationships. You have redeemed me that I would commune with You, Father, Son, and Holy Spirit, and that my communion would overflow in the communion of the saints. Deepen my investment in gospel partnerships with perseverance in prayer and supplication for others you have placed in my life. Let the bonds you have formed be strengthened through encouragement, prayer, and the effectual sharing of everything good thing we experience together in Christ so that the community we enjoy here will be a foretaste of what we will experience in heaven.

Regret 5: “I wish that I had let myself be happier.”

“This is a surprisingly common one. Many did not realise until the end that happiness is a choice. They had stayed stuck in old patterns and habits. The so-called ‘comfort’ of familiarity overflowed into their emotions, as well as their physical lives. Fear of change had them pretending to others, and to their selves, that they were content, when deep within, they longed to laugh properly and have silliness in their life again.”

Reflection: In your presence, Father, there is fullness of joy. You are the fountain of delights. No one is more dedicated to my happiness than you. And my heart is so prone to broken cisterns to find the satisfaction. Throughout my days, I long to turn from fleeting pleasures of this world to embrace the infinite treasure in Your Son. May the joy of my salvation be the aroma of Christ so that others would find their true happiness in You. Never let my shout be louder or song be sweeter than Jesus, the lover of my soul.

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Is There An Ideal Church Size?

small churchLast week, David Murray wrote a blogpost entitled, “Church Size: Is 150 the ‘Magic’ Number?” In this rather short article, David makes some rather large assumptions–assumptions I’m afraid that are all-too-often given unwarranted support. I am somewhat a regular reader of David’s blog and had the privilege of sharing a meal with this dear brother (along with Joe Thorn) at T4G this year. Though we have disagreed on things in the past (e.g., sermon delivery), I believe we enjoy a continued appreciation of God’s grace in each other’s lives. The issue of church size and the assumptions that accompany is another one where David and I disagree, and I think it is important enough to give an alternative take with reasons why.

Arguments and Assumptions

David’s main point is that small churches are richer in relationships than large churches. While David offers no biblical grounds for such an argument, he does make the following assumptions that I find problematic:

  1. David asserts that when a church becomes large (in this case larger than 150 which in my opinion is still rather small), they lose the greatest asset of all–rich relationships.  In most Reformed circles, the primary (if not only) structure of the church is the Lord’s Day gathering. If that is the case, then one might be able to understand why David’s assumption is plausible, but to have such a truncated ecclesiology creates even more problems (I will elaborate later).
  2. David contrasts a large church gaining “more respect, more money, and more activity” with small churches having the exceedingly more valuable commodity of relationships. This is (a) wrongfully assuming the motivations of large church leadership and (b) unnecessarily making a contrast between the two. I would happily want a church to grow to have more influence (respect) in the community we are seeking to impact, more money to invest in kingdom initiatives, and more activity in engaging the lost world with the gospel of Jesus Christ. What leader would not want that AND rich, meaningful relationships?  In an effort to advocate for small church size, large church motivations are not charitably characterized–which makes the reader wonder if the small church size really has sufficient merits of its own.
  3. David argues it is hard to create and maintain rich and meaningful fellowship with a church more than 150 people. Again, this goes back to assumption #1, the assumption behind the assumption being that the church size is undergirded by a church structure (church gathered) as the dominant venue/vehicle for community to take place. Relational community can be maintained and cultivated in larger churches when other church structures and venues are available to body life.

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Reality Check in the Form of the Aimaq Jamshidi

I know we find a lot to talk about these days in evangelical circles, and it is easy to get wrapped up in stories, controversies, and current events that will not be so current a few weeks from now. One of the things I’m grateful for each week is the opportunity to study about an unreached people group our church prays for each week. As part of the welcome and announcements, I share information with our church gathered about an unreached people group with little to no access of the gospel and call on us to remember them in prayer the following week.

This week, we are praying for the Aimaq, Jamshidi of Afghanistan. I would imagine that few if any of us have ever heard of this people group number 129,000 people. They are not 99.2% Muslim like many of the UPG’s in that region (with a scant number of Christians). They are 100% Muslim with no known followers of Jesus. Not only that, but there are no resources available to them in their language. No Bible, New Testament, or even the Gospel of John. No Jesus Film. No audio recordings. Nothing. According to the Joshua Project, they rank #2 in the world where the greatest persecution takes place of Christians. Not only is there no progress currently being made, any future attempt will likely lead to suffering, imprisonment, and death.

The Jamshidi are a nomadic people, highly tribal, isolated by the rugged geographical terrain and insulated by strong cultural boundaries. In order to even gain access to them, Christians must find a way to traverse the mountainous terrain and transplant themselves within their tribal identity. If, somehow, they are accepted into their nomadic lifestyle, they would then find opportunities to share the gospel of Jesus Christ, whom they have never heard, to what appears to be a militant Sunni Muslim people. There stands a significant chance they will die in the process.

Do the Jamshidi matter to the heart of God? I mean they are only 129,000 people of the nearly 7 billion people in the world. Absolutely, they do! In fact, I would venture to say they matter more to God than a lot of the things that consume our thoughts and affections. It’s a reality check to know that God’s redemptive purpose is to be worshipped among every nation, tongue, tribe, and people of the earth. There’s a lot of ways I could expend my time, interest, and energy in various discussions, debates, and controversies, but the greater issue has to do with what it will take to see many Jamshidi Aimaq’s treasuring Jesus Christ, if necessary, even to a martyr’s death?

In light of eternity, according to God’s global purposes in redemptive history, we find perspective and a reality check in the Jamshidi. May God help me, help us, to calibrate our lives accordingly so that our efforts are leveraged with maximum thrust to bring the good news of Jesus Christ to a needy world. God save many Jamshidi in our generation and use our please on their behalf as the means for sending out laborers into this harvest field!

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